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Generating a Sick Note

Create and issue a medical certificate / sick note for a patient.

What this is for

Generating an official sick note (medical certificate) from an approved consultation note and issuing it to the patient.

Who can do this

Clinicians with an approved note on the patient's record.

Step-by-step

  1. Open the patient's record from the Patients Screen.
  2. Locate the approved note for the relevant consultation.
  3. Select Generate Document → Sick Note.
  4. Review the pre-filled sick note — check the dates, diagnosis and recommended rest period.
  5. Edit any details as required.
  6. Select how to issue the note:
    • Email — sends to the patient's registered email address.
    • Download — saves a PDF for printing or manual delivery.
  7. Confirm and issue.

Note

Sick notes are signed with your practitioner details as configured in your profile. Ensure your registration information is up to date in Settings → Profile.

Common issues

Diagnosis not populating correctly

The sick note pulls the linked diagnosis from the approved note. If the diagnosis is missing, go back and link the correct diagnosis to the note first.