Invite a User to Your Practice¶
Add a colleague or staff member to your Akili AI practice.
What this is for¶
Sending an invitation so a new team member can join your practice and access Akili AI with the appropriate role.
Who can do this¶
Practice managers and administrators.
Step-by-step¶
- Navigate to Settings → Users.
- Select Invite user.
- Enter the new user's email address.
- Assign a role:
- Clinician — can record consultations, manage patients and generate documents.
- Administrator — can manage users, billing and practice settings.
- Receptionist / Staff — can manage patients and appointments (no clinical access).
- Select the rooms or facilities the user should have access to (if applicable).
- Select Send invite.
- The user receives an invitation email with a link to complete their sign-up.
Note
Invitation links expire after 72 hours. If a user has not accepted within that time, return to Settings → Users → Pending Invites and select Resend.
Common issues¶
User reports they did not receive the invitation
Ask them to check their spam folder. You can resend the invitation from Settings → Users → Pending Invites.
Wrong role assigned
You can change a user's role at any time from Settings → Users without needing to re-invite them.