Skip to content

Setting Up Your Account

A step-by-step guide for new Akili AI users setting up their own account from scratch.

Access and sign in

What this is for

Creating your Akili AI account, setting up your profile, and confirming your role within your practice.

Who can do this

Any new user who has not yet been added to an existing practice by a manager.

Step-by-step

  1. Navigate to the Akili AI sign-in page.
  2. Select Create an account and enter your details.
  3. Verify your email address using the link sent to your inbox.
  4. Complete your profile — enter your name, role and practice details.
  5. Confirm your clinical role so that the correct note templates are available to you.

Common issues

Verification email not received

Check your spam or junk folder. If it is not there after 5 minutes, use the Resend verification email option on the sign-in page.

Your first recording

What this is for

Starting an audio recording of a consultation, having Akili AI generate a structured clinical note, and approving it.

Who can do this

Clinicians with an active Akili AI account.

Step-by-step

  1. From the Home Screen, select New Recording.
  2. Search for the patient or add a new patient if they do not exist yet.
  3. Begin the consultation and tap Start Recording.
  4. When the consultation ends, tap Stop Recording.
  5. Wait for Akili AI to process the audio and generate a note.
  6. Review the generated note, make any edits, then select Approve.

Note

Processing typically takes 30–90 seconds depending on recording length.

Common issues

Recording failed to upload

Check your internet connection. Akili AI requires an active connection to process recordings. If the issue persists, contact hello@akiliai.net.

Working with notes

What this is for

Understanding how Akili AI organises notes, how to view and edit them, and how they link to patient episodes of care.

Who can do this

All clinical users.

Step-by-step

  1. Go to the Patients Screen and search for the patient.
  2. Select the patient to open their record.
  3. Locate the note under the relevant episode of care.
  4. Select the note to open it. You can edit, approve, or reject it from here.
  5. Approved notes are locked and stored against the episode.

Documents and communication

What this is for

Generating clinical documents — referral letters, sick notes, and treatment plans — from an approved note.

Who can do this

All clinical users.

Step-by-step

  1. Open an approved note from the patient's record.
  2. Select Generate Document and choose the document type:
    • Referral letter
    • Sick note
    • Treatment plan
  3. Review the generated document and make any edits.
  4. Select Send or Download as appropriate.

See also: